How we use your data


Personal data is processed on the Daikin KEY portal ( based on the legal ground of legitimate interest.

Personal data (name, email address, phone number) is processed solely for the purpose of administrating user accounts including: for account validation and login purposes; account synchronisation to the Daikin Training Platform and Gemaco promotional merchandise shop; single sign on (once available) to, and other associated platforms; for allocation of KEY points; reporting of account activity on the platform; so that Daikin administrators and sales staff can view KEY point balances and orders; and for support tasks delivered by ReallyB2B (our web development partner) when requested directly by Daikin UK.

Your personal data will not be shared with any other 3rd parties or used by Daikin for direct marketing, unless you have separately and actively consented to this. If you wish to see what personal data of yours is held on the Daikin KEY portal ( please see

If you wish to have your data erased, rectified or restricted, or you object to this profiling, please contact

This explanation of how we use your data specifically on the KEY Portal should be read in conjunction with Daikin’s full Data Protection Policy which sets out the more generalised ways in which Daikin processes data.